Noticeboard

THINK!  RING YOUR OWN GP FIRST

With the recent closing of the walk in centres, we encourage all our patients to ring the practice first on 01429 838217  between 8am to 5:30pm for any medical advice.

0-2 years cough and noisy breathing in babies

Well Being For Life

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Practice Management

Mr Joseph Chandy (Practice Manager and Managing Partner) (m)

Mr Joseph Chandy is the Practice Manager and Senior Strategic Managing Partner of the Practice. Joseph offers strategic support to the practice at all levels.

Mrs Elaine Wilkinson (Operational Manager) (f)

Elaine Wilkinson is the operational manager and is the first point of contact for all operational management issues of the practice. Elaine is also one of our longest serving members of our team with a vast experience in General Practice.

Mrs Patricia Richards (Finance Officer) (f)

Patricia is our finance officer and assists the management team with existing skills from her previous roles and vast experience in General Practice over many years.

Administration

The Admin and Reception team have an important job and endeavour to deal with your questions, appointments, repeat prescriptions etc. as efficiently as possible. They have enquiries and calls coming from every direction, so please be patient. On occasions the receptionists may need to ask you a few details. They have been trained to make these enquiries in order that we can help you in the most appropriate way.

Sometimes they may need to ask for further details. They are not being nosey and are bound by the same rules of confidentiality as the Doctors and Nurses. All medical information, which is held on your behalf, is governed by the Data Protection Act and staff are vigilant in ensuring that only essential information is made known to other practice staff.

Receptionists are the engine house of the surgery, doing a wide range of administrative jobs, answering telephone calls and greeting patients at the counter. At times there may be slight delays so please be patient until they can attend to you.

Practice Staff are bound by the same confidentiality rules as Doctors. We comply fully with the Data Protection Act 1998 and Freedom of Information Act 2000.

Mrs Joanne McNamee (GP Assistant) (f)
Miss Hannah Malcolm (GP Assistant) (f)
Miss Rachel Flounders (Patient Services Officer) (f)
Ms Heather Pegman (Quality Outcomes Officer) (f)
Ms Carolyn Smith (Medical Reports) (f)

Reception

Mrs Leanne Cotton (Site Supervisor) (f)
Mrs Jill Robinson (Site Supervisor) (f)
Mrs Denise Dunn (Senior Receptionist) (f)
Mrs Marie Herron (Senior Receptionist) (f)
Ms June Atkin (Senior Receptionist) (f)
Miss Allison Forster(QOF Administrator) (f)
Mr Shane Smurthwaite(QOF administrator) (m)
Mrs Terri Bell (f)
Mr Martin Lees (m)
Miss Kelsey Ryder (f)
Miss Joanne Million (f)
Miss Meghan Wilkinson (f)
Ms Joanne White (f)
Ms Bekky Tickell (f)
Miss Rebekkah Routledge (f)
Ms Lorna Hall (f)
Ms Kelly Terry (f)
Ms Elaine Nattress (f)
Miss Tracy Haughton (In training) (f)
Miss Courtney Smart (In training) (f)
Miss Izzy Metcalf (In Training) (f)
Mr Joshua Chandy (In Training) (m)
Ms Stephanie Barry (In Training) (f)
Ms Christine Smith (In Training) (f)
Miss Cassidy Hill (In training) (f)
Miss Lauren Webster(In training) (f)
Miss Lucy (In training) (f)

Secretaries

Ms Julie Weaver (f)
Miss Hannah Malcolm (f)
Ms Lisa Bell (f)
Ms Nicoletta Stiacu (f)
Ms Victoria Brown (f)

Victoria provides weekend services to the practice as part of the secretarial team 

 
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