UNFORTUNATELY OUR PHONES LINES ARE DOWN - IF YOU REQUIRE MEDICAL ATTENTION PLEASE RING 111 (14.11.18)
NHS England and DDES CCG have approved the merger of The Carodoc Practice and Shinwell Medical Group to form “East Durham Medical Group” with effect from
October 1st, 2018
Patients have access to services at all our 3 sites - Wingate,Peterlee and Horden as usual
You can contact the practice on our existing telephone numbers
Wingate : 8am to 6pm (Mon-Fri)
Peterlee : 8am to 6pm (Tues,Fri)
8am to 12:30pm(wed)
8 am to 8 pm(Mon, thurs)
Horden: 8am to 6pm(Tues-Fri)
If you are ringing the surgery to arrange an appointment our reception staff may ask you a few questions about why you need to be seen. This is simply to ensure that you are directed to the most appropriate clinician in the shortest time. Help us to help you.
For all test results please ring between 2 pm and 3 pm
For prescription requests for HOUSEBOUND patients only please ring between 3pm- 4 pm
For Home visit requests please ring before 11 am.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
THINK! RING YOUR OWN GP FIRST
With the recent closing of the walk in centres, we encourage all our patients to ring the practice first on 01429838217 between 8am to 5:30pm for any medical advice.
Well Man/Woman Clinic
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Patient Online Access
Did you know that you can now access some of our services online direct from your Smart Phone or a Tablet ?
You can make GP appointments, order repeat prescriptions, view certain digitally coded areas of your medical records including some test results online. Please speak to one of our friendly Reception Team for your "User Specific" logon details to access this service.
We hope you enjoy having a look around the site and familiarising yourself with the services offered. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Wheelchair access to the building is via a ramp near the front entrance. Patient services are all provided at ground-floor level. A disabled patients’ WC is provided.
Our Mission Statement - Providing Quality Care
We undertake to:
- Treat everyone as an individual.
- Treat you with respect and courtesy at all times.
- Provide you with advice and treatment in a friendly and timely manner.
- Help you make decisions about your health by treating you as an equal.
- Maintain confidentiality in what we discuss and the records we keep on your behalf.
- Keep up to date with developments in health care by continuing to learn.
Please note that all patients now have an Allocated Named GP. This does not affect who you wish to see when making an appointment. You can request the name of your Allocated GP at our Reception.
Well Being For Life
FREE service supporting you to live well in County Durham
(Site updated 14/11/2018)